Frequently Asked Questions
Everything you need to know about our products and services.
What payment methods do you accept?
We accept all major credit cards, debit cards through Webpay, and direct bank transfers for your convenience and security.
How long does shipping take?
Standard shipping typically takes 3 to 5 business days within the metropolitan region and 5 to 10 business days for other regions in Chile.
Do you offer a warranty on your products?
Yes, all our products come with a standard 6-month warranty against manufacturing defects to ensure the highest quality for our customers.
What is your return policy?
You can request a return or exchange within 30 days of purchase, provided the item is in its original packaging and unused condition.
Can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor the status of your delivery in real-time.
Do you provide technical support for your items?
Absolutely. Our specialized team at RS AUDITORES SPA is available to assist you with any technical queries or setup requirements via email or phone.